1.1. This Terms of Service Agreement (hereinafter — the "Agreement") constitutes a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation, addressed to an indefinite circle of persons, and governs the use of the online service restik.pro (hereinafter — the "Service") provided by Individual Entrepreneur Kudryashov S. N. (hereinafter — the "Operator").
1.2. Registration in the Service or commencement of its use constitutes acceptance of this Offer and conclusion of a contract under the terms set forth below.
2. Terms and Definitions
2.1. Operator — Individual Entrepreneur Sergey Nikolaevich Kudryashov (Taxpayer ID: 212885322104), owner and copyright holder of the restik.pro Service.
2.2. Service — a software suite including a website, a group of Telegram bots, and WebApp interfaces, provided by the Operator under the SaaS model.
2.3. User — any natural or legal person who registers in the Service by launching the Telegram bot via an invitation link or QR code on the restik.pro website and uses its functionality.
2.4. User's Customers — natural persons who interact with the Service's Telegram bot (e.g., place orders, receive notifications, participate in mailings, etc.). The Operator does not enter into contractual relations with the User's Customers and bears no responsibility for the User's actions toward them.
2.5. Tariff — the cost of the service for updating the limits set in the System, as published on the Operator's website.
2.6. Personal Data (PD) — information relating directly or indirectly to an identifiable natural person.
3. Subject of the Agreement
3.1. The Operator grants the User access to the functionality of the restik.pro Service, including:
- automation of interaction with restaurant customers via Telegram bot;
- configuration and administration via Telegram bot;
- the ability to add waiters to a dedicated Telegram bot using invitation links;
- the ability to generate invitation links (QR codes) for Service users.
3.2. Functionality may be modified at the Operator's discretion without degrading previously provided services.
3.3. The User is granted a limited, non-exclusive, non-transferable license to use the Service solely within its functionality and in accordance with the terms of this Agreement.
3.4. All rights to the software, design, database, and other components of the Service belong to the Operator. This Agreement does not transfer any exclusive rights to the User.
3.5. The User shall not transfer access to the Service to third parties, rent, sublicense, or otherwise provide access without the Operator's written consent.
4. Registration and Access
4.1. Registration is performed in the Telegram bot by following an invitation link or scanning a QR code on the restik.pro website.
4.2. The User may stop using the bot at any time by blocking it via Telegram's tools.
4.3. The Operator reserves the right to restrict access in case of violation of the Agreement.
5. Rights and Obligations of the Parties
5.1. The User undertakes to:
- use the Service in compliance with the laws of the Russian Federation;
- not create derivative solutions based on the Service;
5.2. The Operator undertakes to:
- provide access to the Service according to the selected Tariff;
- maintain stable and secure operation of the platform;
- comply with Federal Law No. 152-FZ (On Personal Data) when processing PD;
6. Interaction with the User's Customers
6.1. The Operator provides technical means for processing information about the User's customers via the Telegram bot.
6.2. The Operator does not control and is not responsible for:
- the content of messages and interactions with customers;
- the correctness of order processing;
- the fulfillment of obligations towards customers.
7. Personal Data and Advertising
7.1. The Operator processes the User's PD as a data controller. Customer PD is not stored by the Operator.
8.1. Payment is made according to the Tariff for the service of updating limits in the System (tariffs available at https://www.restik.pro/upgrade).
8.2. No refunds are provided; the service of updating limits is irreversible.
9. Technical Support
9.1. The Operator provides the User with technical support regarding issues related to the operation of the Service, within its resources and technical capabilities.
9.2. Support is provided in electronic form (via email or Telegram), primarily on business days and during business hours.
9.3. The Operator reserves the right to independently determine the scope, format, and timing of technical support. No obligation for 24/7 or guaranteed support is accepted unless otherwise agreed in a separate agreement.
10. Liability
10.1. The Service is provided "AS IS" (AS IS).
10.2. The Operator is not liable for:
- the User's actions and lack of consents;
- interruptions caused by external factors;
- actions of third parties;
- consequences of using the Service in the User's business.
12. Term and Termination
12.1. The Agreement enters into force from the moment of the User's registration by launching the Telegram bot via an invitation link or QR code on the restik.pro website.
12.2. The Agreement is valid indefinitely or until terminated.
12.3. The Agreement may be terminated at the initiative of either party or in case of violations.
13. Disputes and Jurisdiction
13.1. Disputes shall be resolved through pre-trial proceedings.
13.2. Claims shall be sent to: support@restik.pro
13.3. If no agreement is reached, disputes shall be heard in court at the Operator's place of registration (Moscow, Russian Federation).
If you do not agree with this Agreement / Rules, do not use the site restik.pro, do not register in the bots via links from this site, and stop any bots you have already started using.
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